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Buying With Us

In Person

We accept bidders in our Sale Rooms.
 
Absentee Bidding

Our auctioneers will bid on your behalf and attempt to purchase the lot for you at the lowest price, allowing for other bids and any reserve price, up to your maximum bid. Absentee bids can be left in person at our saleroom, emailed directly to us at salerooms@cooperandtanner.co.uk (please ensure that you supply us with your full name, postal address, email address, and contact numbers to enable us to register your bids). Absentee bids can be left with us up until 4pm on the day before the sale, any bids after this time may not be received by the auctioneer. Please note when we receive two or more absentee bids for the same lot at the same bid amount, we will prioritise the first bid received.

Telephone Bidding

For telephone bids, we will contact you a few lots before your item comes up for sale, and a member of our saleroom staff will bid live with you over the phone. All requests for telephone bidding must be made either by email or by contacting our office before the start of each sale day. In order to bid with us via telephone we require your full details as per the Absentee Bidding section.
 
Live Internet Bidding

We offer live internet bidding via the largest online bidding platform in the UK www.the-saleroom.com. Please register directly with them at https://www.the-saleroom.com/en-gb/auction-catalogues/cooperandtanner prior to the sale to ensure that your account is approved in time. Please note that we are unable to amend or remove any absentee (autobids) left via the-saleroom.com, you must contact the-saleroom.com to do this.
 
Viewing and Condition Reports

Viewing is the Monday and Tuesday before a sale; we open from 9am until 6pm on Monday and 9am until 5pm on Tuesday, except on bank holidays. For Specialist Jewellery and Fine Art sales then viewing is Monday and Tuesday before a sale but with the late opening on the Tuesday rather than the Monday.

Condition is not stated on any item and we are pleased to give condition reports and supply additional photographs on any lot where practical. If you would like a report on the condition of your lot(s) you can request one by emailing us at salerooms@cooperandtanner.co.uk. Please be aware that we receive a large volume of requests for additional information prior to an auction, we work hard to reply to all enquiries quickly but may not be able to provide a full report until the last few days before the auction. All requests must be received by 12pm the day prior to the sale to ensure they are responded to.
 
Our Buyers Premium

All purchases are subject to a buyer’s premium of 22% plus VAT. When you successfully bid on any lot, the price you pay will be your winning bid plus the buyer’s premium. Please note that by bidding via the-saleroom.com you will incur an additional premium of 5.94% inclusive of VAT in addition to our regular buyers premium.

Methods of Payment

Our office is a cashless office. Debit card payments are accepted in person or over the telephone up to a limit of £500. Payment can also be made/taken directly via the-saleroom.com.  Please note that we do not accept credit cards.

Our bank details for direct bank transfer are as below:

Account Number:   63799006            
Sort Code:    60-08-31
Account Name:   Cooper and Tanner 1908 Limited Client Account
IBAN Number:   GB87NWBK60083163799006
BIC Code:   NWBK GB 2L

Our invoice payment terms are by no later than 7 calendar days after the sale.  Please note that by agreeing to register with Cooper and Tanner, you agree that storage fees will be charged at £5 per lot per day 7 days after the sale date.

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Collection of lots

We are able to offer buyers an in-house postage and packaging service on certain items within the UK only. We do not offer postage on any paintings/prints, swords, guns, knives, furniture, we also reserve the right to not offer postage on any given lot. Once payment has been made for items, please contact our office by telephone to request a quote. Our minimum charge for postage and packing is £15 plus VAT. Items are insured against loss in post, however we are unable to insure against damage in post. If we are unable to provide packing we can recommend the following couriers for shipping including larger items:

Paul @ vans 4 us 07792 204448 or 0845 2240225
Mission Impossible Couriers Ltd 0117 941 2255
Jentel Packing 01268 776777, enquiries@jentelpacking.co.uk
We recommend you use Mail Boxes of Bath for items we are unable to pack or if you require your items urgently: shipping@mbebath.co.uk 01225 483777

We will only release goods to a third party upon receipt of identification and authority from the purchaser.

Lots that are not collected within 8 weeks of the sale will be sold by Cooper and Tanner and storage costs will be recouped by Cooper and Tanner.

Refunds

All items are sold as seen, refunds will not be issued.